Talk to Our Komodo Specialists
Our multilingual team is available 7 days a week. Typical WhatsApp response under 30 minutes — email replies within 4 hours during business hours.
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Typical response under 30 minutes
+62 811 3823 875
Replies within 4 hours during business hours
[email protected]
Office
Near Labuan Bajo harbor, 5-minute walk from most hotels in the town center
Labuan Bajo, Flores
Hours
Office daily 08:00-20:00, business hours 08:00-21:00 WITA (GMT+8)
Daily 08:00 - 21:00 WITA
Booking Policy
Deposit
30% deposit secures your booking, with the balance due 14 days before departure.
Payments
International bank transfer, credit card (Visa/Mastercard), PayPal, and Wise accepted.
Airport Pickup
Complimentary airport pickup for all confirmed bookings.
Date Changes
Flexible date changes free of charge up to 14 days before departure.
Cancellation Policy
| Time Window | Refund |
|---|---|
| 30+ days before | Full refund minus processing fees |
| 14-29 days | 70% refund |
| 7-13 days | 50% refund |
| Within 7 days | Non-refundable |
Partnerships
Ready to plan your Komodo adventure?
Send us a quick WhatsApp — we'll respond in under 30 minutes.
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